Information we collect
- Identity and contact details such as name, mobile number, email, PAN, Aadhaar and address.
- Financial details such as income, employment, bank account information and requested loan amount.
- Device, browser, IP address, cookie and usage information needed for security and service improvement.
How we use information
- Verify identity, complete KYC and assess eligibility for products offered by lending partners.
- Communicate application updates, loan documents, repayment schedules and support responses.
- Prevent fraud, maintain platform security, improve user experience and meet legal obligations.
Sharing and retention
Fund Lelo does not sell personal information for advertising. Necessary information may be shared with Salora Capital Ltd, other authorised regulated partners where applicable, credit bureaus, KYC providers, payment processors and service providers involved in the loan journey. We retain information only for as long as required for the stated purpose, legal records and dispute resolution.
Security and your choices
We use access controls, encrypted transmission and monitoring safeguards. No online system can guarantee absolute security. You may request correction of inaccurate details or ask questions about consent and data use by writing to our support team. Withdrawal of consent may affect services already requested or obligations under a live loan.
For loan-specific terms, always refer to the lender-issued Sanction Letter, Loan Agreement and Key Fact Statement.
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